- What is Buffer Festival?
Buffer Festival is a multi-day theatrical event that showcases the best creative work from video creators on YouTube. Tickets are purchased to attend individual 90-minute screenings, where a pair of YouTuber hosts screen selected video content and engage in discussions with the audience.
- When is Buffer Festival?
Buffer Festival 2014 takes place October 17th, 2014 to October 19th, 2014. There will be different events and screenings each day taking place between 12PM and 1AM.
- Where is Buffer Festival?
Buffer Festival will be taking place in the entertainment district of Toronto, Ontario, Canada. Current venues include:
TIFF Bell Lightbox, 350 King St W, Toronto, ON M5V 3X5, Canada
Scotiabank Theatre, 259 Richmond St W, Toronto, ON M5V 3M6, Canada
Metro Toronto Convention Centre - North Building, 255 Front St W, Toronto, ON M5V 2W6, Canada
- Who is coming?
Check out our Guest listing here. It lists all the YouTubers who are currently attending.
Not all YouTubers will host or screen content. The screening schedule will be announced in August.
- Is Buffer Festival announcing any more YouTubers?
Yes, Buffer Festival will continue to announce new creators all the way up until the event.
- Can I jump up and down and run around with excitement at Buffer Festival 2014?
Of course! However please remember that we are in a public downtown area. We will have additional security at our venues, however this is not a convention centre. Any problems outside of the venues will be handled by the Toronto Police. If you are unsure about appropriate behaviour, you can take a look at our Code of Conduct here.
Tickets and Seating
- How much are tickets?
Screenings are priced at $15 individually, although discounted packs are available.
Pre-sale tickets (available until July 31, 2014)
3 tickets: $35
6 tickets: $65
9 tickets: $95
General tickets (available starting August 19, 2014)
Individual tickets: $15 each
3 tickets: $40
6 tickets: $70
9 tickets: $100
All prices are in Canadian dollars.
- What does a ticket get me?
One (1) ticket gives you access to three (3) separate things.
1. 1 ticket equals 1 seat in 1 screening and access to the corresponding meet-up stated on the ticket if applicable.
2. It equals access to festival-only locations.
3. It equals access to any special events happening at Buffer Festival.
- When can I buy tickets?
There are 2 times you can purchase tickets:
Pre-sale: Tickets bundles are on sale now and will remain on sale until July 31, 2014 at 11:59 PM (Eastern). Pre-sale ticket holders will be first to select their tickets to screenings at Buffer Festival 2014.
General sale: Individual tickets go on sale August 19, 2014 and will remain on sale until October 16th, 2014 at 11:59 PM (Eastern).
- How can I buy tickets before the schedule is announced?
The pre-sale tickets will be sold in packages only. These are unassigned tickets. This means that when you buy pre-sale tickets, they will not yet be attached to specific screenings. At the closure of pre-sale, the schedule will be released and all pre-sale ticket holders will be able to assign their tickets to individual screenings prior to general ticket sales.
These ticket bundles are designed for people who want to go to Buffer Festival 2014, regardless of which YouTubers have screenings. Not all YouTubers are guaranteed to have screenings.
Pre-sale ticket sales will close July 31st, 2014. The screening schedule will be announced August 7th, 2014. Anyone with a pre-sale ticket will then have 1 week (August 12th, 2014 to August 19th, 2014) to choose their specific screenings before ticket sales are opened to the public.
- If I get a ticket pack, can I get multiple tickets to the same screening?
Yes. You can use the 3, 6, or 9 ticket packs any way you’d like, regardless if they’re for an individual or multiple attendees.
- If I buy tickets now and a friend buys theirs later will we still be able to choose seats next to each other?
Tickets are currently being sold in pre-sale ticket packs and purchasers will be able to select their screenings and seating on August 12, 2014. Screenings have limited seating so we recommend selecting your screenings and seats as early as possible. Seating is provided on a first-come, first-served basis. Selection opens to pre-sale purchasers on August 12, 2014 at 12:00 noon EST.
Tickets, screenings, and seats will be made available for general purchase on August 19, 2014.
- Do my parents need a ticket if they’re just coming to supervise?
Your parents are of course welcome to come and hang out in Toronto. However to attend any of the screenings or events, they must have purchased a ticket.
Ordering and Pick-Up
- Where do I pick up my tickets/badge?
Tickets and badges will be available for pickup at the TIFF Bell Lightbox during the event.
- What do I need to pick up my tickets/badge?
Please have your confirmation number and photo I.D.
If you and a friend purchased tickets together, the person whose name is on the account must be present at the time of ticket and badge pickup.
- Can I cancel/refund my tickets?
Yes, you can refund your pre-sale ticket bundle by logging into your profile until August 14th, 2014 at 12:00 noon EST.
You will receive a full refund for the ticket bundle minus the $2.00 transaction fee.
No refunds will be given after August 14th, 2014 at 12:00 noon EST.
There are no refunds available on general sale tickets and day-of tickets.
Exception: Refunds will always be available for any cancelled shows.
- Can I make modifications to my existing pre-sale purchase?
At this time we can only accommodate one registration per email address. You are welcome to purchase another ticket bundle with a different email address or Buffer Festival can refund your current ticket bundle. Once the general tickets become available, additional tickets can be purchased for $15.00 each.
- When will the schedule be announced?
The full schedule will be announced on August 7th, 2014. This will confirm dates, times, and locations for all screenings.
- When do I choose which screenings I want to see?
Pre-sale ticket packs are being sold to those that want early access to screening and seat selection. Pre-sale tickets are on sale now, and purchasers will be able to select their screenings on August 12, 2014. General tickets go on sale August 19, 2014.
- When can I select my seats?
If you purchase one of the pre-sale ticket packs, you will be able to select your seats on August 12, 2014. General tickets go on sale August 19, 2014.
- Can I have a show at Buffer Festival 2014?
Good news! This year we have an open video submission process in which anyone can submit a video. There is no subscriber limit and you can live anywhere in the world to submit. Video submissions and submission guidelines will be opening shortly.
- Is there an age limit on shows?
We are a family friendly festival however our screenings are not rated. Buffer Festival will not be responsible for the content presented in each screening. Please be aware that coarse language may be used. Viewer discretion is advised.
Travel, Hotels, Venues, and More
- Where should I stay?
Buffer Festival 2014 is conveniently located in the downtown theatre district of Toronto. This means there are many hotels/motels to choose from. Here are some options:
Hilton Garden Inn Toronto Downtown, 92 Peter St, Toronto, ON M5V 2G5, Canada
Canadiana Backpackers Inn, 42 Widmer St, Toronto, ON M5V 2E9, Canada
- Are the venues reduced-mobility accessible?
Yes. It's important to us that every person is fully capable of attending Buffer Festival. As such, each venue is fully accessible to everyone with mobility concerns and needs. To get additional information, please check the venues accessibility information here: TIFF Bell Lightbox Accessibility, Scotiabank Threatre Accessibility, and Metro Toronto Convention Centre Accessibility
If you require additional information or need future assistance, please tweet @BufferFestival or email .
- How can I volunteer?
Thank you for asking! Volunteers are vital to Buffer Festival running smoothly and effectively. If you are interested in helping us, please keep an eye on Buffer Festival’s Twitter account. We will be announcing volunteer submissions in the next month.
- What are your policies on audience and guest interactions?
At Buffer Festival, we aim to make an event where everyone, regardless of age, gender, race or sexual orientation, can have fun and feel safe while being themselves. We will not tolerate any harassment - sexual, physical, or emotional. There will be no tolerance to any underaged or otherwise illegal guest/audience relations.
We ask that everyone, guests and audience members, abide to our safety policies and code of conduct. Anyone that finds themselves outside of the boundaries of these policies will be asked to leave the festival.
Please read our policies listed below.
- I have more questions. Who can I contact?
For additional questions, tweet @BufferFestival or email .